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ISO 9001 and the Quality of Working Life: An Empirical Stud..:

Heras‐Saizarbitoria, Iñaki ; Cilleruelo, Ernesto ; Allur, Erlantz
Human Factors and Ergonomics in Manufacturing & Service Industries.  24 (2012)  4 - p. 403-414 , 2012
Link: https://doi.org/10.1002/hfm.20392