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A predictive study of emotional labor and turnover:
Chau, Samantha L.
;
Dahling, Jason J.
;
Levy, Paul E.
.
Journal of Organizational Behavior. 30 (2009) 8 - p. 1151-1163 , 2009
Link:
https://doi.org/10.1002/job.617
RT Journal T1 <Title>A predictive study of emotional labor and turnover</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1002_job.617&Exemplar=1&LAN=DE A1 Chau, Samantha L. A1 Dahling, Jason J. A1 Levy, Paul E. A1 Diefendorff, James M. PB Wiley YR 2009 SN 0894-3796 SN 1099-1379 JF Journal of Organizational Behavior VO 30 IS 8 SP 1151 OP 1163 LK http://dx.doi.org/https://doi.org/10.1002/job.617 DO https://doi.org/10.1002/job.617 SF ELIB - SuUB Bremen
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