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From Openness to Change to Patients' Satisfaction: A Busine..:

, In: Lecture Notes in Business Information Processing; Business Process Management Forum,
Bogodistov, Yevgen ; Moormann, Jürgen ; Sibbel, Rainer - p. 195-210 , 2019
Link: https://doi.org/10.1007/978-3-030-26643-1_12