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Creating Excellent Guest Experiences: Servicescape and Proc..:

, In: Tourism, Hospitality & Event Management; Service Excellence in Tourism and Hospitality,
Bagchi, Shubhojit ; He, Jiachen ; Chen, Christopher Yan Fun.. - p. 27-39 , 2021
Link: https://doi.org/10.1007/978-3-030-57694-3_3