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Factors Affect Customer Retention: A Systematic Review:

, In: Advances in Intelligent Systems and Computing; Proceedings of the International Conference on Advanced Intelligent Systems and Informatics 2020,
Alkitbi, Salama S. ; Alshurideh, Muhammad ; Al Kurdi, Barween. - p. 656-667 , 2020
Link: https://doi.org/10.1007/978-3-030-58669-0_59