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1 Ergebnisse
1
Improving Customer Experience in Call Centers with Intellig..:
, In:
IFIP Advances in Information and Communication Technology; Artificial Intelligence Applications and Innovations
,
Filippou, Stylianos
;
Tsiartas, Andreas
;
Hadjineophytou, Petros
... - p. 214-224 , 2023
Link:
https://doi.org/10.1007/978-3-031-34111-3_19
RT T1 <cTitle>IFIP Advances in Information and Communication Technology; Artificial Intelligence Applications and Innovations</cTitle>: T1 <Title>Improving Customer Experience in Call Centers with Intelligent Customer-Agent Pairing</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1007_978-3-031-34111-3_19&Exemplar=1&LAN=DE A1 Filippou, Stylianos A1 Tsiartas, Andreas A1 Hadjineophytou, Petros A1 Christofides, Spyros A1 Malialis, Kleanthis A1 Panayiotou, Christos G. PB Springer Nature Switzerland YR 2023 SP 214 OP 224 LK http://dx.doi.org/https://doi.org/10.1007/978-3-031-34111-3_19 DO https://doi.org/10.1007/978-3-031-34111-3_19 SF ELIB - SuUB Bremen
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