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Enhancing Citizen Satisfaction Using Citizen-Facing Process..:

, In: Intelligent Systems Reference Library; Transforming Public Services—Combining Data and Algorithms to Fulfil Citizen's Expectations,
Prabhu, Shreekanth M. ; Subramanyam, Natarajan ; Jagadishwari, V. - p. 29-86 , 2024
Link: https://doi.org/10.1007/978-3-031-55575-6_2