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Three Decades of Dissemination of ISO 9001 and Two of ISO 1..:

, In: ISO 9001, ISO 14001, and New Management Standards; Measuring Operations Performance,
Heras-Saizarbitoria, Iñaki ; Boiral, Olivier ; Allur, Erlantz - p. 1-15 , 2017
Link: https://doi.org/10.1007/978-3-319-65675-5_1