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1 Ergebnisse
1
How Technology is changing Employees' Roles in the Service ..:
, In:
Automatisierung und Personalisierung von Dienstleistungen; Forum Dienstleistungsmanagement
,
Krehl, Eva-Helen
- p. 227-248 , 2020
Link:
https://doi.org/10.1007/978-3-658-30166-8_9
RT T1 <cTitle>Automatisierung und Personalisierung von Dienstleistungen; Forum Dienstleistungsmanagement</cTitle>: T1 <Title>How Technology is changing Employees' Roles in the Service Encounter – A Skill-based Analysis</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1007_978-3-658-30166-8_9&Exemplar=1&LAN=DE A1 Krehl, Eva-Helen PB Springer Fachmedien Wiesbaden YR 2020 SP 227 OP 248 LK http://dx.doi.org/https://doi.org/10.1007/978-3-658-30166-8_9 DO https://doi.org/10.1007/978-3-658-30166-8_9 SF ELIB - SuUB Bremen
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