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1 Ergebnisse
1
Impact of Service Quality Factors on Customer Word of Mouth..:
, In:
Information and Communication Technology for Competitive Strategies (ICTCS 2020); Lecture Notes in Networks and Systems
,
Nguyen, Van Thuy
;
Nguyen, Thi Huyen Trang
;
Ngo, Thi Xuan Binh
- p. 909-919 , 2021
Link:
https://doi.org/10.1007/978-981-16-0739-4_85
RT T1 <cTitle>Information and Communication Technology for Competitive Strategies (ICTCS 2020); Lecture Notes in Networks and Systems</cTitle>: T1 <Title>Impact of Service Quality Factors on Customer Word of Mouth at Commercial Banks in the Highlands, Vietnam: The Mediating Role of Customer Satisfaction</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1007_978-981-16-0739-4_85&Exemplar=1&LAN=DE A1 Nguyen, Van Thuy A1 Nguyen, Thi Huyen Trang A1 Ngo, Thi Xuan Binh PB Springer Singapore YR 2021 SP 909 OP 919 LK http://dx.doi.org/https://doi.org/10.1007/978-981-16-0739-4_85 DO https://doi.org/10.1007/978-981-16-0739-4_85 SF ELIB - SuUB Bremen
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