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"Ready for Your Insurance Quote?" the Impact of Chatbot Emp..:

, In: Smart Innovation, Systems and Technologies; Marketing and Smart Technologies,
Dekkal, Massilva ; Prom Tep, Sandrine ; Arcand, Manon.. - p. 155-171 , 2024
Link: https://doi.org/10.1007/978-981-97-1552-7_11