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Quantitative research on the EFQM excellence model: A syste..:

Suárez, Eva ; Calvo-Mora, Arturo ; Roldán, José L..
European Research on Management and Business Economics.  23 (2017)  3 - p. 147-156 , 2017
Link: https://doi.org/10.1016/j.iedeen.2017.05.002