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A conceptual and methodological investigation of a multilev..:
Liu, Jing
;
Washburn, Isaac
;
Qu, Hailin
International Journal of Hospitality Management. 79 (2019) - p. 168-178 , 2019
Link:
https://doi.org/10.1016/j.ijhm.2019.01.011
RT Journal T1 <Title>A conceptual and methodological investigation of a multilevel model of customer incivility</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1016_j.ijhm.2019.01.011&Exemplar=1&LAN=DE A1 Liu, Jing A1 Washburn, Isaac A1 Qu, Hailin PB Elsevier BV YR 2019 SN 0278-4319 JF International Journal of Hospitality Management VO 79 SP 168 OP 178 LK http://dx.doi.org/https://doi.org/10.1016/j.ijhm.2019.01.011 DO https://doi.org/10.1016/j.ijhm.2019.01.011 SF ELIB - SuUB Bremen
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