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A study on factors affecting service quality and loyalty in..:
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
...
Journal of Retailing and Consumer Services. 60 (2021) - p. 102424 , 2021
Link:
https://doi.org/10.1016/j.jretconser.2020.102424
RT Journal T1 <Title>A study on factors affecting service quality and loyalty intention in mobile banking</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1016_j.jretconser.2020.102424&Exemplar=1&LAN=DE A1 Zhou, Qingji A1 Lim, Fong Jie A1 Yu, Han A1 Xu, Gaoqian A1 Ren, Xiaoyu A1 Liu, Dan A1 Wang, Xiangxin A1 Mai, Xinda A1 Xu, Hong PB Elsevier BV YR 2021 SN 0969-6989 JF Journal of Retailing and Consumer Services VO 60 SP 102424 LK http://dx.doi.org/https://doi.org/10.1016/j.jretconser.2020.102424 DO https://doi.org/10.1016/j.jretconser.2020.102424 SF ELIB - SuUB Bremen
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