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An observation analysis of e-service quality in online bank..:
Loonam, Mary
;
O'Loughlin, Deirdre
Journal of Financial Services Marketing. 13 (2008) 2 - p. 164-178 , 2008
Link:
https://doi.org/10.1057/fsm.2008.13
RT Journal T1 <Title>An observation analysis of e-service quality in online banking</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1057_fsm.2008.13&Exemplar=1&LAN=DE A1 Loonam, Mary A1 O'Loughlin, Deirdre PB Springer Science and Business Media LLC YR 2008 SN 1363-0539 SN 1479-1846 JF Journal of Financial Services Marketing VO 13 IS 2 SP 164 OP 178 LK http://dx.doi.org/https://doi.org/10.1057/fsm.2008.13 DO https://doi.org/10.1057/fsm.2008.13 SF ELIB - SuUB Bremen
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