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Customer referral management: the implications of social ne..:
Law, Monica
The Service Industries Journal. 28 (2008) 5 - p. 669-683 , 2008
Link:
https://doi.org/10.1080/02642060801988209
RT Journal T1 <Title>Customer referral management: the implications of social networks</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_02642060801988209&Exemplar=1&LAN=DE A1 Law, Monica PB Informa UK Limited YR 2008 SN 0264-2069 SN 1743-9507 JF The Service Industries Journal VO 28 IS 5 SP 669 OP 683 LK http://dx.doi.org/https://doi.org/10.1080/02642060801988209 DO https://doi.org/10.1080/02642060801988209 SF ELIB - SuUB Bremen
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