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Effects of perceived retail crowding: a meta-analytic study:

Santini, Fernando de Oliveira ; Ladeira, Wagner Junior ; Sampaio, Claudio Hoffmann.
The International Review of Retail, Distribution and Consumer Research.  30 (2020)  4 - p. 411-436 , 2020
Link: https://doi.org/10.1080/09593969.2020.1738259