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1 Ergebnisse
1
Call centres: High on technology—high on emotions:
Dormann, Christian
;
Zijlstra, Fred
European Journal of Work and Organizational Psychology. 12 (2003) 4 - p. 305-310 , 2003
Link:
https://doi.org/10.1080/13594320344000219
RT Journal T1 <Title>Call centres: High on technology—high on emotions</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_13594320344000219&Exemplar=1&LAN=DE A1 Dormann, Christian A1 Zijlstra, Fred PB Informa UK Limited YR 2003 SN 1359-432X SN 1464-0643 JF European Journal of Work and Organizational Psychology VO 12 IS 4 SP 305 OP 310 LK http://dx.doi.org/https://doi.org/10.1080/13594320344000219 DO https://doi.org/10.1080/13594320344000219 SF ELIB - SuUB Bremen
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