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Exploring the impact factor of positive word-of-mouth influ..:
Su, Yi-Liang
;
Lin, Tom M.Y.
;
Chang, Sue-Ting
Total Quality Management & Business Excellence. 26 (2013) 3-4 - p. 430-444 , 2013
Link:
https://doi.org/10.1080/14783363.2013.839168
RT Journal T1 <Title>Exploring the impact factor of positive word-of-mouth influences satisfied customers</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_14783363.2013.839168&Exemplar=1&LAN=DE A1 Su, Yi-Liang A1 Lin, Tom M.Y. A1 Chang, Sue-Ting PB Informa UK Limited YR 2013 SN 1478-3363 SN 1478-3371 JF Total Quality Management & Business Excellence VO 26 IS 3-4 SP 430 OP 444 LK http://dx.doi.org/https://doi.org/10.1080/14783363.2013.839168 DO https://doi.org/10.1080/14783363.2013.839168 SF ELIB - SuUB Bremen
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