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Service quality evaluation: moderating influences of first-..:
Kuo, Tsuang
;
Chen, Chih Ta
;
Cheng, Wan Jung
Total Quality Management & Business Excellence. 29 (2016) 3-4 - p. 429-440 , 2016
Link:
https://doi.org/10.1080/14783363.2016.1209405
RT Journal T1 <Title>Service quality evaluation: moderating influences of first-time and revisiting customers</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_14783363.2016.1209405&Exemplar=1&LAN=DE A1 Kuo, Tsuang A1 Chen, Chih Ta A1 Cheng, Wan Jung PB Informa UK Limited YR 2016 SN 1478-3363 SN 1478-3371 JF Total Quality Management & Business Excellence VO 29 IS 3-4 SP 429 OP 440 LK http://dx.doi.org/https://doi.org/10.1080/14783363.2016.1209405 DO https://doi.org/10.1080/14783363.2016.1209405 SF ELIB - SuUB Bremen
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