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1 Ergebnisse
1
Service quality measurement for omni-channel retail: scale ..:
Zhang, Min
;
He, Xueping
;
Qin, Fang
..
Total Quality Management & Business Excellence. 30 (2019) sup1 - p. S210-S226 , 2019
Link:
https://doi.org/10.1080/14783363.2019.1665846
RT Journal T1 <Title>Service quality measurement for omni-channel retail: scale development and validation</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_14783363.2019.1665846&Exemplar=1&LAN=DE A1 Zhang, Min A1 He, Xueping A1 Qin, Fang A1 Fu, Wenbiao A1 He, Zhen PB Informa UK Limited YR 2019 SN 1478-3363 SN 1478-3371 JF Total Quality Management & Business Excellence VO 30 IS sup1 SP S210 OP S226 LK http://dx.doi.org/https://doi.org/10.1080/14783363.2019.1665846 DO https://doi.org/10.1080/14783363.2019.1665846 SF ELIB - SuUB Bremen
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