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Research on the impact of consumer forgiveness on consumer ..:
Wei, Jiahua
;
Zhu, Sai
;
Lu, Hui
...
Total Quality Management & Business Excellence. 34 (2022) 5-6 - p. 692-711 , 2022
Link:
https://doi.org/10.1080/14783363.2022.2092468
RT Journal T1 <Title>Research on the impact of consumer forgiveness on consumer continuous trust</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1080_14783363.2022.2092468&Exemplar=1&LAN=DE A1 Wei, Jiahua A1 Zhu, Sai A1 Lu, Hui A1 Li, Chao A1 Hou, Zhiping A1 Zhou, Xiaorui PB Informa UK Limited YR 2022 SN 1478-3363 SN 1478-3371 JF Total Quality Management & Business Excellence VO 34 IS 5-6 SP 692 OP 711 LK http://dx.doi.org/https://doi.org/10.1080/14783363.2022.2092468 DO https://doi.org/10.1080/14783363.2022.2092468 SF ELIB - SuUB Bremen
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