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Rethinking paradigms of service: Service in a virtual envir..:
Voss, Christopher A.
International Journal of Operations & Production Management. 23 (2003) 1 - p. 88-104 , 2003
Link:
https://doi.org/10.1108/01443570310453271
RT Journal T1 <Title>Rethinking paradigms of service: Service in a virtual environment</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_01443570310453271&Exemplar=1&LAN=DE A1 Voss, Christopher A. PB Emerald YR 2003 SN 0144-3577 JF International Journal of Operations & Production Management VO 23 IS 1 SP 88 OP 104 LK http://dx.doi.org/https://doi.org/10.1108/01443570310453271 DO https://doi.org/10.1108/01443570310453271 SF ELIB - SuUB Bremen
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