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Service quality and satisfaction perceptions: curvilinear a..:
Hooi Ting, Ding
International Journal of Bank Marketing. 22 (2004) 6 - p. 407-420 , 2004
Link:
https://doi.org/10.1108/02652320410559330
RT Journal T1 <Title>Service quality and satisfaction perceptions: curvilinear and interaction effect</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_02652320410559330&Exemplar=1&LAN=DE A1 Hooi Ting, Ding PB Emerald YR 2004 SN 0265-2323 JF International Journal of Bank Marketing VO 22 IS 6 SP 407 OP 420 LK http://dx.doi.org/https://doi.org/10.1108/02652320410559330 DO https://doi.org/10.1108/02652320410559330 SF ELIB - SuUB Bremen
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