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The effect of online service quality factors on internet us..:
Carlos Pinho, José
;
de Lurdes Martins, Maria
;
Macedo, Isabel
International Journal of Quality & Reliability Management. 28 (2011) 7 - p. 706-722 , 2011
Link:
https://doi.org/10.1108/02656711111150805
RT Journal T1 <Title>The effect of online service quality factors on internet usage: The web delivery system of the taxation department</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_02656711111150805&Exemplar=1&LAN=DE A1 Carlos Pinho, José A1 de Lurdes Martins, Maria A1 Macedo, Isabel PB Emerald YR 2011 SN 0265-671X JF International Journal of Quality & Reliability Management VO 28 IS 7 SP 706 OP 722 LK http://dx.doi.org/https://doi.org/10.1108/02656711111150805 DO https://doi.org/10.1108/02656711111150805 SF ELIB - SuUB Bremen
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