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1 Ergebnisse
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Segment differences in the asymmetric effects of service qu..:
Stan, Simona
;
Evans, Kenneth R.
;
Wood, Charles M.
..
Journal of Services Marketing. 21 (2007) 5 - p. 358-369 , 2007
Link:
https://doi.org/10.1108/08876040710773660
RT Journal T1
Segment differences in the asymmetric effects of service quality on business customer relationships
UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_08876040710773660&Exemplar=1&LAN=DE A1 Stan, Simona A1 Evans, Kenneth R. A1 Wood, Charles M. A1 Stinson, Jeffrey L. A1 Tyler, Katherine PB Emerald YR 2007 SN 0887-6045 JF Journal of Services Marketing VO 21 IS 5 SP 358 OP 369 LK http://dx.doi.org/https://doi.org/10.1108/08876040710773660 DO https://doi.org/10.1108/08876040710773660 SF ELIB - SuUB Bremen
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