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1 Ergebnisse
1
Effect of service provider's communication style on custome..:
Webster, Cynthia
;
Sundaram, D.S.
Journal of Services Marketing. 23 (2009) 2 - p. 103-113 , 2009
Link:
https://doi.org/10.1108/08876040910946369
RT Journal T1
Effect of service provider's communication style on customer satisfaction in professional services setting: the moderating role of criticality and service nature
UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_08876040910946369&Exemplar=1&LAN=DE A1 Webster, Cynthia A1 Sundaram, D.S. PB Emerald YR 2009 SN 0887-6045 JF Journal of Services Marketing VO 23 IS 2 SP 103 OP 113 LK http://dx.doi.org/https://doi.org/10.1108/08876040910946369 DO https://doi.org/10.1108/08876040910946369 SF ELIB - SuUB Bremen
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