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Satisfaction in technology‐enabled service encounters:
Makarem, Suzanne C.
;
Mudambi, Susan M.
;
Podoshen, Jeffrey S.
Journal of Services Marketing. 23 (2009) 3 - p. 134-144 , 2009
Link:
https://doi.org/10.1108/08876040910955143
RT Journal T1
Satisfaction in technology‐enabled service encounters
UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_08876040910955143&Exemplar=1&LAN=DE A1 Makarem, Suzanne C. A1 Mudambi, Susan M. A1 Podoshen, Jeffrey S. PB Emerald YR 2009 SN 0887-6045 JF Journal of Services Marketing VO 23 IS 3 SP 134 OP 144 LK http://dx.doi.org/https://doi.org/10.1108/08876040910955143 DO https://doi.org/10.1108/08876040910955143 SF ELIB - SuUB Bremen
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