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1 Ergebnisse
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Service competitiveness – An international benchmarking com..:
Meyer, Anton
;
Chase, Richard
;
Roth, Aleda
...
International Journal of Service Industry Management. 10 (1999) 4 - p. 369-379 , 1999
Link:
https://doi.org/10.1108/09564239910282334
RT Journal T1 <Title>Service competitiveness – An international benchmarking comparison of service practice and performance in Germany, UK and USA</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_09564239910282334&Exemplar=1&LAN=DE A1 Meyer, Anton A1 Chase, Richard A1 Roth, Aleda A1 Voss, Chris A1 Sperl, Klaus‐Ulrich A1 Menor, Larry A1 Blackmon, Kate PB Emerald YR 1999 SN 0956-4233 JF International Journal of Service Industry Management VO 10 IS 4 SP 369 OP 379 LK http://dx.doi.org/https://doi.org/10.1108/09564239910282334 DO https://doi.org/10.1108/09564239910282334 SF ELIB - SuUB Bremen
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