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Managing the Service Mix: After Sale Service for Competitiv..:
Mathe, Hervè
;
Shapiro, Roy D.
The International Journal of Logistics Management. 1 (1990) 1 - p. 44-50 , 1990
Link:
https://doi.org/10.1108/09574099010804545
RT Journal T1 <Title>Managing the Service Mix: After Sale Service for Competitive Advantage</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_09574099010804545&Exemplar=1&LAN=DE A1 Mathe, Hervè A1 Shapiro, Roy D. PB Emerald YR 1990 SN 0957-4093 JF The International Journal of Logistics Management VO 1 IS 1 SP 44 OP 50 LK http://dx.doi.org/https://doi.org/10.1108/09574099010804545 DO https://doi.org/10.1108/09574099010804545 SF ELIB - SuUB Bremen
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