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A new measure of e‐service quality in France:
Rolland, Sylvie
;
Freeman, Ina
International Journal of Retail & Distribution Management. 38 (2010) 7 - p. 497-517 , 2010
Link:
https://doi.org/10.1108/09590551011052106
RT Journal T1 <Title>A new measure of e‐service quality in France</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_09590551011052106&Exemplar=1&LAN=DE A1 Rolland, Sylvie A1 Freeman, Ina PB Emerald YR 2010 SN 0959-0552 JF International Journal of Retail & Distribution Management VO 38 IS 7 SP 497 OP 517 LK http://dx.doi.org/https://doi.org/10.1108/09590551011052106 DO https://doi.org/10.1108/09590551011052106 SF ELIB - SuUB Bremen
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