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1 Ergebnisse
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Re‐thinking the conceptualization of customer value and ser..:
Walker, Rhett H.
;
Johnson, Lester W.
;
Leonard, Sean
Managing Service Quality: An International Journal. 16 (2006) 1 - p. 23-36 , 2006
Link:
https://doi.org/10.1108/09604520610639946
RT Journal T1
Re‐thinking the conceptualization of customer value and service quality within the service‐profit chain
UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_09604520610639946&Exemplar=1&LAN=DE A1 Walker, Rhett H. A1 Johnson, Lester W. A1 Leonard, Sean PB Emerald YR 2006 SN 0960-4529 JF Managing Service Quality: An International Journal VO 16 IS 1 SP 23 OP 36 LK http://dx.doi.org/https://doi.org/10.1108/09604520610639946 DO https://doi.org/10.1108/09604520610639946 SF ELIB - SuUB Bremen
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