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The impact of the recovery paradox on retailer‐customer rel..:
Priluck, Randi
;
Lala, Vishal
Managing Service Quality: An International Journal. 19 (2009) 1 - p. 42-59 , 2009
Link:
https://doi.org/10.1108/09604520910926809
RT Journal T1 <Title>The impact of the recovery paradox on retailer‐customer relationships</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_09604520910926809&Exemplar=1&LAN=DE A1 Priluck, Randi A1 Lala, Vishal PB Emerald YR 2009 SN 0960-4529 JF Managing Service Quality: An International Journal VO 19 IS 1 SP 42 OP 59 LK http://dx.doi.org/https://doi.org/10.1108/09604520910926809 DO https://doi.org/10.1108/09604520910926809 SF ELIB - SuUB Bremen
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