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Exploring the dual effects of perceived waiting on healthca..:
Liu, Yi-Fen
;
Liao, Jun-Fang
;
Jou, Jacob
Asia Pacific Journal of Marketing and Logistics. 32 (2019) 2 - p. 495-518 , 2019
Link:
https://doi.org/10.1108/apjml-03-2018-0119
RT Journal T1 <Title>Exploring the dual effects of perceived waiting on healthcare service satisfaction among outpatients</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_apjml-03-2018-0119&Exemplar=1&LAN=DE A1 Liu, Yi-Fen A1 Liao, Jun-Fang A1 Jou, Jacob PB Emerald YR 2019 SN 1355-5855 JF Asia Pacific Journal of Marketing and Logistics VO 32 IS 2 SP 495 OP 518 LK http://dx.doi.org/https://doi.org/10.1108/apjml-03-2018-0119 DO https://doi.org/10.1108/apjml-03-2018-0119 SF ELIB - SuUB Bremen
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