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1 Ergebnisse
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Customer satisfaction, loyalty and financial performance: A..:
Keisidou, Elissavet
;
Sarigiannidis, Lazaros
;
Maditinos, Dimitrios I.
.
International Journal of Bank Marketing. 31 (2013) 4 - p. 259-288 , 2013
Link:
https://doi.org/10.1108/ijbm-11-2012-0114
RT Journal T1
Customer satisfaction, loyalty and financial performance: A holistic approach of the Greek banking sector
UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijbm-11-2012-0114&Exemplar=1&LAN=DE A1 Keisidou, Elissavet A1 Sarigiannidis, Lazaros A1 Maditinos, Dimitrios I. A1 Thalassinos, Eleftherios I. PB Emerald YR 2013 SN 0265-2323 JF International Journal of Bank Marketing VO 31 IS 4 SP 259 OP 288 LK http://dx.doi.org/https://doi.org/10.1108/ijbm-11-2012-0114 DO https://doi.org/10.1108/ijbm-11-2012-0114 SF ELIB - SuUB Bremen
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