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The effect of ISO 9001 implementation on the customer satis..:
Hadidi, Laith
;
Assaf, Sadi
;
Aluwfi, Khalaf
.
International Journal of Building Pathology and Adaptation. 35 (2017) 2 - p. 176-190 , 2017
Link:
https://doi.org/10.1108/ijbpa-01-2017-0004
RT Journal T1 <Title>The effect of ISO 9001 implementation on the customer satisfaction of the engineering design services</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijbpa-01-2017-0004&Exemplar=1&LAN=DE A1 Hadidi, Laith A1 Assaf, Sadi A1 Aluwfi, Khalaf A1 Akrawi, Hassan PB Emerald YR 2017 SN 2398-4708 JF International Journal of Building Pathology and Adaptation VO 35 IS 2 SP 176 OP 190 LK http://dx.doi.org/https://doi.org/10.1108/ijbpa-01-2017-0004 DO https://doi.org/10.1108/ijbpa-01-2017-0004 SF ELIB - SuUB Bremen
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