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1 Ergebnisse
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Customer satisfaction and its measurement in hospitality en..:
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
International Journal of Contemporary Hospitality Management. 28 (2016) 1 - p. 2-35 , 2016
Link:
https://doi.org/10.1108/ijchm-04-2015-0167
RT Journal T1 <Title>Customer satisfaction and its measurement in hospitality enterprises: a revisit and update</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijchm-04-2015-0167&Exemplar=1&LAN=DE A1 Pizam, Abraham A1 Shapoval, Valeriya A1 Ellis, Taylor PB Emerald YR 2016 SN 0959-6119 JF International Journal of Contemporary Hospitality Management VO 28 IS 1 SP 2 OP 35 LK http://dx.doi.org/https://doi.org/10.1108/ijchm-04-2015-0167 DO https://doi.org/10.1108/ijchm-04-2015-0167 SF ELIB - SuUB Bremen
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