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1 Ergebnisse
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Systematic review of the elements and service standards of ..:
Chun Wang, Jen
;
Wang, Yi-Chieh
;
Tai, Yang-Fei
International Journal of Contemporary Hospitality Management. 28 (2016) 7 - p. 1310-1337 , 2016
Link:
https://doi.org/10.1108/ijchm-08-2014-0400
RT Journal T1 <Title>Systematic review of the elements and service standards of delightful service</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijchm-08-2014-0400&Exemplar=1&LAN=DE A1 Chun Wang, Jen A1 Wang, Yi-Chieh A1 Tai, Yang-Fei PB Emerald YR 2016 SN 0959-6119 JF International Journal of Contemporary Hospitality Management VO 28 IS 7 SP 1310 OP 1337 LK http://dx.doi.org/https://doi.org/10.1108/ijchm-08-2014-0400 DO https://doi.org/10.1108/ijchm-08-2014-0400 SF ELIB - SuUB Bremen
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