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Why wait? Impact of waiting lines on self-service technolog..:
Kokkinou, Alinda
;
Cranage, David A.
International Journal of Contemporary Hospitality Management. 27 (2015) 6 - p. 1181-1197 , 2015
Link:
https://doi.org/10.1108/ijchm-12-2013-0578
RT Journal T1 <Title>Why wait? Impact of waiting lines on self-service technology use</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijchm-12-2013-0578&Exemplar=1&LAN=DE A1 Kokkinou, Alinda A1 Cranage, David A. PB Emerald YR 2015 SN 0959-6119 JF International Journal of Contemporary Hospitality Management VO 27 IS 6 SP 1181 OP 1197 LK http://dx.doi.org/https://doi.org/10.1108/ijchm-12-2013-0578 DO https://doi.org/10.1108/ijchm-12-2013-0578 SF ELIB - SuUB Bremen
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