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An examination of the online service-profit chain:
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R
International Journal of Retail & Distribution Management. 43 (2015) 8 - p. 727-751 , 2015
Link:
https://doi.org/10.1108/ijrdm-11-2013-0214
RT Journal T1 <Title>An examination of the online service-profit chain</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_ijrdm-11-2013-0214&Exemplar=1&LAN=DE A1 Bressolles, Grégory A1 Durrieu, Francois A1 Deans, Kenneth R PB Emerald YR 2015 SN 0959-0552 JF International Journal of Retail & Distribution Management VO 43 IS 8 SP 727 OP 751 LK http://dx.doi.org/https://doi.org/10.1108/ijrdm-11-2013-0214 DO https://doi.org/10.1108/ijrdm-11-2013-0214 SF ELIB - SuUB Bremen
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