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1 Ergebnisse
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How does dysfunctional customer behavior affect employee tu..:
Gong, Taeshik
;
Wang, Chen-Ya
Journal of Service Theory and Practice. 29 (2019) 3 - p. 329-352 , 2019
Link:
https://doi.org/10.1108/jstp-04-2018-0081
RT Journal T1 <Title>How does dysfunctional customer behavior affect employee turnover</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1108_jstp-04-2018-0081&Exemplar=1&LAN=DE A1 Gong, Taeshik A1 Wang, Chen-Ya PB Emerald YR 2019 SN 2055-6225 JF Journal of Service Theory and Practice VO 29 IS 3 SP 329 OP 352 LK http://dx.doi.org/https://doi.org/10.1108/jstp-04-2018-0081 DO https://doi.org/10.1108/jstp-04-2018-0081 SF ELIB - SuUB Bremen
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