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1 Ergebnisse
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Doing It All At Once: Multitasking as a predictor of call c..:
van der Horst, Anna C.
;
Klehe, Ute‐Christine
;
van Leeuwen, Liesbeth
International Journal of Selection and Assessment. 20 (2012) 4 - p. 434-441 , 2012
Link:
https://doi.org/10.1111/ijsa.12006
RT Journal T1
Doing It All At Once: Multitasking as a predictor of call center agents' performance and performance‐based dismissal
UL https://suche.suub.uni-bremen.de/peid=cr-10.1111_ijsa.12006&Exemplar=1&LAN=DE A1 van der Horst, Anna C. A1 Klehe, Ute‐Christine A1 van Leeuwen, Liesbeth PB Wiley YR 2012 SN 0965-075X SN 1468-2389 JF International Journal of Selection and Assessment VO 20 IS 4 SP 434 OP 441 LK http://dx.doi.org/https://doi.org/10.1111/ijsa.12006 DO https://doi.org/10.1111/ijsa.12006 SF ELIB - SuUB Bremen
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