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1 Ergebnisse
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Please don't make me wait! Influence of customers' waiting ..:
Zhang, Ruijie
;
Han, Xiaohua
;
Wang, Rowan
..
Production and Operations Management. 32 (2023) 6 - p. 1597-1616 , 2023
Link:
https://doi.org/10.1111/poms.13928
RT Journal T1 <Title>Please don't make me wait! Influence of customers' waiting preference and no‐show behavior on appointment systems</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1111_poms.13928&Exemplar=1&LAN=DE A1 Zhang, Ruijie A1 Han, Xiaohua A1 Wang, Rowan A1 Zhang, Jianghua A1 Zhang, Yinghao PB SAGE Publications YR 2023 SN 1059-1478 SN 1937-5956 JF Production and Operations Management VO 32 IS 6 SP 1597 OP 1616 LK http://dx.doi.org/https://doi.org/10.1111/poms.13928 DO https://doi.org/10.1111/poms.13928 SF ELIB - SuUB Bremen
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