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Utilization Of Modified SERVQUAL Model in Crafting Strategi..:

Mendoza, Xavier Lawrence D. ; Pichay, Sherina B. ; Tadeo, Jerico B.
International Journal of Multidisciplinary: Applied Business and Education Research.  4 (2023)  3 - p. 701-712 , 2023
Link: https://doi.org/10.11594/ijmaber.04.03.03