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1 Ergebnisse
1
Customer Relationship Management—A Driver for Change in the..:
Piccoli, Gabriele
;
O'Connor, Peter
;
Capaccioli, Claudio
.
Cornell Hotel and Restaurant Administration Quarterly. 44 (2003) 4 - p. 61-73 , 2003
Link:
https://doi.org/10.1177/0010880403444006
RT Journal T1 <Title>Customer Relationship Management—A Driver for Change in the Structure of the U.S. Lodging Industry</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1177_0010880403444006&Exemplar=1&LAN=DE A1 Piccoli, Gabriele A1 O'Connor, Peter A1 Capaccioli, Claudio A1 Alvarez, Roy PB SAGE Publications YR 2003 SN 0010-8804 JF Cornell Hotel and Restaurant Administration Quarterly VO 44 IS 4 SP 61 OP 73 LK http://dx.doi.org/https://doi.org/10.1177/0010880403444006 DO https://doi.org/10.1177/0010880403444006 SF ELIB - SuUB Bremen
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