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The Effect of Perception of Complaint Management System on ..:
Chadha, S.K.
;
Kansal, Purva
;
Goel, Suriti
Vision: The Journal of Business Perspective. 22 (2018) 4 - p. 347-355 , 2018
Link:
https://doi.org/10.1177/0972262918803473
RT Journal T1 <Title>The Effect of Perception of Complaint Management System on Purchase Intention: The Mediating Role of Cognitive Dissonance</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1177_0972262918803473&Exemplar=1&LAN=DE A1 Chadha, S.K. A1 Kansal, Purva A1 Goel, Suriti PB SAGE Publications YR 2018 SN 0972-2629 SN 2249-5304 JF Vision: The Journal of Business Perspective VO 22 IS 4 SP 347 OP 355 LK http://dx.doi.org/https://doi.org/10.1177/0972262918803473 DO https://doi.org/10.1177/0972262918803473 SF ELIB - SuUB Bremen
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