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The role of supervisor support for dealing with customer ve..:
Kößler, Franziska J
;
Wilbert, Jana B
;
Veit, Susanne
.
German Journal of Human Resource Management: Zeitschrift für Personalforschung. 37 (2022) 4 - p. 247-272 , 2022
Link:
https://doi.org/10.1177/23970022221140560
RT Journal T1 <Title>The role of supervisor support for dealing with customer verbal aggression. Differences between ethnic minority and ethnic majority workers</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1177_23970022221140560&Exemplar=1&LAN=DE A1 Kößler, Franziska J A1 Wilbert, Jana B A1 Veit, Susanne A1 Hoppe, Annekatrin PB SAGE Publications YR 2022 SN 2397-0022 SN 2397-0030 JF German Journal of Human Resource Management: Zeitschrift für Personalforschung VO 37 IS 4 SP 247 OP 272 LK http://dx.doi.org/https://doi.org/10.1177/23970022221140560 DO https://doi.org/10.1177/23970022221140560 SF ELIB - SuUB Bremen
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