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1 Ergebnisse
1
An Investigation into the Relationship Between Consumer Sat..:
Pleshko, Larry P.
;
Cronin Jr., J. Joseph
Journal of Customer Service in Marketing & Management. 3 (1997) 1 - p. 7-17 , 1997
Link:
https://doi.org/10.1300/j127v03n01_02
RT Journal T1 <Title>An Investigation into the Relationship Between Consumer Satisfaction, Marketing Performance, and Firm Performance in a Services Environment</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1300_j127v03n01_02&Exemplar=1&LAN=DE A1 Pleshko, Larry P. A1 Cronin Jr., J. Joseph PB The Haworth Press YR 1997 SN 1069-2533 JF Journal of Customer Service in Marketing & Management VO 3 IS 1 SP 7 OP 17 LK http://dx.doi.org/https://doi.org/10.1300/j127v03n01_02 DO https://doi.org/10.1300/j127v03n01_02 SF ELIB - SuUB Bremen
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