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Impacts of Organizational Responses on Complainants' Justic..:
Gursoy, Dogan
;
Ekiz, Erdogan H.
;
Chi, Christina G.
Journal of Quality Assurance in Hospitality & Tourism. 8 (2007) 1 - p. 1-25 , 2007
Link:
https://doi.org/10.1300/j162v08n01_01
RT Journal T1 <Title>Impacts of Organizational Responses on Complainants' Justice Perceptions and Post-Purchase Behaviors</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.1300_j162v08n01_01&Exemplar=1&LAN=DE A1 Gursoy, Dogan A1 Ekiz, Erdogan H. A1 Chi, Christina G. PB Informa UK Limited YR 2007 SN 1528-008X SN 1528-0098 JF Journal of Quality Assurance in Hospitality & Tourism VO 8 IS 1 SP 1 OP 25 LK http://dx.doi.org/https://doi.org/10.1300/j162v08n01_01 DO https://doi.org/10.1300/j162v08n01_01 SF ELIB - SuUB Bremen
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