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1 Ergebnisse
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Freight Forwarding Company: The Effect of Service Failure, ..:
Yudi, Adi
;
Ruswanti, Endang
Jurnal Manajemen Teori dan Terapan| Journal of Theory and Applied Management. 14 (2021) 2 - p. 179 , 2021
Link:
https://doi.org/10.20473/jmtt.v14i2.27223
RT Journal T1 <Title>Freight Forwarding Company: The Effect of Service Failure, Recovery, Satisfaction, and Customer Loyalty</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.20473_jmtt.v14i2.27223&Exemplar=1&LAN=DE A1 Yudi, Adi A1 Ruswanti, Endang PB Universitas Airlangga YR 2021 SN 2548-2149 SN 1979-3650 JF Jurnal Manajemen Teori dan Terapan| Journal of Theory and Applied Management VO 14 IS 2 SP 179 LK http://dx.doi.org/https://doi.org/10.20473/jmtt.v14i2.27223 DO https://doi.org/10.20473/jmtt.v14i2.27223 SF ELIB - SuUB Bremen
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